Getalot Pty LTD
311 Peter Mokaba Road, Morningside, Kwa-Zulu Natal, 4001
VAT Pending,
2025/758138/07
Effective Date: 14/01/2026
Last Updated: 14/01/2026
Welcome to Getalot (PTY) LTD. These Terms and Conditions (“Terms”) govern your access to and use of our website, mobile application, and related services (collectively, the “Platform”). By using our Platform, you agree to be bound by these Terms. If you do not agree, you must discontinue use immediately.
“Company,” “We,” “Us,” “Our” refers to Getalot (PTY) LTD, its affiliates, and subsidiaries.
“User,” “You,” “Your” refers to any person accessing or using the Platform.
“Products” means goods or services offered for sale on the Platform, including physical and digital goods.
“Account” refers to the registered profile created by a User to access certain features.
You must be at least 18 years old and have the legal capacity to enter into contracts under South African law. By registering, you represent and warrant that you meet these requirements.
To access certain features, you must create an Account by providing accurate, complete, and current information. You are responsible for maintaining the confidentiality of your login credentials and for all activities under your Account.
All prices are displayed in South African Rand (ZAR) and include VAT unless stated otherwise.
We reserve the right to modify prices, descriptions, and availability without prior notice.
Images are for illustrative purposes only; actual products may vary.
Orders are confirmed upon successful payment.
We accept credit/debit cards, PayFast, PayFlex.
You authorize us to charge your selected payment method for all purchases.
We may cancel orders if payment is not received or if fraud is suspected.
Delivery timelines are estimates and may vary due to external factors.
Risk of loss and title pass to you upon delivery.
Additional shipping fees may apply for certain regions or expedited services.
Digital goods (e.g., eBooks, software, downloadable content) are delivered electronically upon payment confirmation.
Due to the nature of digital goods, returns and refunds are not permitted unless required by law or the product is defective.
You are granted a non-exclusive, non-transferable license to use digital goods for personal purposes only.
Physical product returns are accepted within 7 days of delivery, subject to our [Return Policy link].
Refunds will be processed to the original payment method within 10 business days after inspection.
Certain items (e.g., perishable goods, personalized products) may not be eligible for return.
You agree not to:
– Use the Platform for unlawful purposes.
– Interfere with the security or functionality of the Platform.
– Upload harmful or malicious content.
Violation may result in suspension or termination of your Account.
All content, trademarks, and designs on the Platform are owned by Getalot (PTY) LTD or licensed to us. You may not copy, reproduce, or distribute any content without prior written consent.
To the maximum extent permitted by South African law, we are not liable for indirect, incidental, or consequential damages arising from your use of the Platform or purchase of Products.
You agree to indemnify and hold us harmless from any claims, damages, or expenses arising from your breach of these Terms or misuse of the Platform.
We comply with the Protection of Personal Information Act (POPIA).
– We collect, store, and process your personal information only for legitimate business purposes.
– Your data will not be shared with third parties without your consent, except as required by law.
– You have the right to access, correct, or delete your personal information.
– For details, refer to our [Privacy Policy link].
We may suspend or terminate your Account at our discretion if you violate these Terms or engage in fraudulent activity.
These Terms are governed by the laws of the Republic of South Africa. Any disputes shall be resolved through the courts of South Africa.
We may update these Terms periodically. Continued use of the Platform after changes constitutes acceptance of the revised Terms.
For inquiries, please contact:
Email: queries@getalot.net
Overview: We may offer subscription-based services that provide access to certain products, features, or benefits for a recurring fee.
Billing: Subscription fees will be billed in advance on a recurring basis (e.g., monthly or annually) as selected during sign-up.
Auto-Renewal: Subscriptions automatically renew unless canceled before the renewal date. You authorize us to charge your payment method for each renewal.
Cancellation: You may cancel your subscription at any time through your account settings. Cancellation will take effect at the end of the current billing cycle.
Refunds: Subscription fees are non-refundable except as required by law or if the service is not delivered as promised.
Changes: We reserve the right to modify subscription terms, pricing, or features with prior notice. Continued use after changes constitutes acceptance.
Effective Date: 14/01/2026
Last Updated: 14/01/2026
This Privacy Policy explains how Getalot (PTY) LTD (“we,” “us,” “our”) collects, uses, and protects your personal information in compliance with the Protection of Personal Information Act (POPIA).
We may collect:
– Personal details (name, email, phone number, address)
– Payment information
– Purchase history
– Device and browsing data
We process your personal information for:
– Order fulfillment and delivery
– Payment processing
– Customer support
– Marketing (with consent)
– Legal compliance
We only process personal information where:
– You have given consent
– Processing is necessary for contract performance
– Required by law
We do not sell your data. We may share information with:
– Payment processors
– Delivery partners
– Legal authorities (where required)
We implement reasonable technical and organizational measures to protect your data against unauthorized access, loss, or misuse.
Under POPIA, you have the right to:
– Access your personal information
– Request correction or deletion
– Withdraw consent for marketing
– Lodge a complaint with the Information Regulator
We use cookies to improve user experience. You can manage cookie preferences in your browser settings.
We retain personal information only as long as necessary for the purposes stated or as required by law.
For privacy inquiries:
Email: queries@getalot.net
